Leadership & supervision
Supervising others, developing new managers, accountability, coaching, and team building.
CORPORATE TRAINING · CAREER SKILLS ACADEMY
Build your skills.
Own your career.
Professional development for employees, supervisors, managers, and business owners. Strengthen the skills that support better work, stronger teams, and your next career step.
Ask about training & learner access↗LEARN. PREPARE. LEAD.
Practical skills.
Workplace impact.
Explore the Career Skills Academy catalog carried forward from our company website. Contact Knight Shield for current availability, enrollment, group training, and access to your assigned courses.
Communication & service
Business writing, customer service, conflict resolution, negotiation, and professional etiquette.
Workplace & business skills
Human resources, safety, workplace violence awareness, project management, sales, and office skills.
EMPLOYEES & RETURNING LEARNERS
Continue your development.
For an existing course assignment or learner login, email info@knightshieldriskmanagement.com or call our office at (678) 476-3762.
Request learner access↗Officer training videos↗LEARN.
PREPARE.
LEAD.
PREPARE.
LEAD.
Explore the course catalog.
Open the list below to browse individual course topics. Ask us about course formats, requirements, and current pricing.
Individual career skills courses 146 topics +
- Accountability in the Workplace
- Administrative Office Procedures
- Administrative Support
- Adult Learning: Mental Skills
- Adult Learning: Physical Skills
- Anger Management
- Appreciative Inquiry
- Archiving and Records Management
- Attention Management
- Basic Bookkeeping Skills
- Being a Likeable Boss
- Body Language Basics
- Budgets and Financial Reports
- Building Confidence and Assertiveness
- Business Acumen
- Business Ethics
- Business Etiquette
- Business Succession Planning
- Business Writing
- Call Center Training
- Change Management
- Civility In The Workplace
- Coaching and Mentoring
- Coaching Salespeople
- Collaborative Business Writing
- Communication Strategies
- Conducting Annual Employee Reviews
- Conflict Resolution
- Contact Center Training
- Contract Management
- Creating a Great Webinar
- Creative Problem Solving
- Creativity: Thinking Outside the Box
- Crisis Management
- Critical Thinking
- Customer Service
- Customer Support
- Cyber Security
- Delivering Constructive Criticism
- Developing a Lunch and Learn
- Developing Corporate Behavior
- Developing Creativity
- Developing Emotional Intelligence
- Developing New Managers
- Digital Citizenship
- Diversity, Equity, and Inclusion
- Employee Motivation
- Employee Onboarding
- Employee Recruitment
- Employee Termination Processes
- Entrepreneurship
- Event Planning
- Excel 2016 Essentials
- Excel 2016 Expert
- Executive and Personal Assistants
- Facilitation Skills
- Generation Gaps
- Goal Setting and Getting Things Done
- Handling a Difficult Customer
- Health and Wellness at Work
- High Performance Teams (Inside the Company)
- High Performance Teams (Remote Workforce)
- Hiring Strategies
- Human Resource Management
- Improving Mindfulness
- Improving Self Awareness
- Increasing Your Happiness
- In-Person Sales
- Internet Marketing Fundamentals
- Interpersonal Skills
- Job Search Skills
- Knowledge Management
- Leadership And Influence
- Leadership Development for Women
- Lean Process And Six Sigma
- Lean Six Sigma
- Life Coaching Essentials
- Manager Management
- Managing Personal Finances
- Managing Workplace Anxiety
- Managing Workplace Harassment
- Marketing Basics
- Measuring Results from Training
- Media And Public Relations
- Meeting Management
- Middle Manager
- Millennial Onboarding
- M-Learning Essentials
- Motivating Your Sales Team
- Multi-Level Marketing
- Negotiation Skills
- Networking (Outside the Company)
- Networking Within the Company
- Office Health and Safety
- Office Politics for Managers
- Organizational Skills
- Outlook 2016 Essentials
- Overcoming Sales Objections
- Performance Management
- Personal Branding
- Personal Productivity
- PowerPoint 2016 Essentials Skills
- Project Management 6th Edition
- Project Management 7th Edition
- Proposal Writing
- Prospecting and Lead Generation
- Public Speaking
- Recognizing Employee Excellence
- Respect in the Workplace
- Responsibility in the Workplace
- Risk Assessment and Management
- Safety In the Workplace
- Sales Fundamentals
- Self-Leadership
- Sensitivity Training
- Servant Leadership
- Social Intelligence
- Social Learning
- Social Media in the Workplace
- Social Media Marketing
- Stress Management
- Supervising Others
- Supply Chain Management
- Taking Initiative
- Talent Management
- Team Building for Managers
- Team Building Through Chemistry
- Teamwork and Team Building
- Telephone Etiquette
- Telework and Telecommuting
- Ten Soft Skills You Need
- The Cloud and Business
- Time Management
- Top 10 Sales Secrets
- Trade Show Staff Training
- Train-the-Trainer
- Trust Building and Resilience Development
- Unconscious Bias
- Universal Safety Practices
- Virtual Team Building and Management
- Word 2016 Essentials
- Word 2016 Expert
- Work-Life Balance
- Workplace Bullying
- Workplace Harassment
- Workplace Violence
LET’S TALK ABOUT YOUR NEXT ASSIGNMENT